Should GBS Have More Control in Tech Decision-Making? Hear from CIOs and GBS Leaders

Is the GBS concept reliant on IT as its backbone? Can the GBS-CIO equation unlock shared value?

To answer these burning questions, we are joined by industry experts Ajay Wadhwa, Head of GBS at Indorama, and John Hobson, CIO, Europe at Kellogg's, to delve into the symbiotic relationship between the CIO's pragmatism and GBS's efficiency-driven focus.

💡 Tune in to gain valuable perspectives on:

• Are CIOs the Office of the “NO” or “Realist”? [01:22]

• Are GBS Leaders the Office of the Fairytale? [02:17]

• Best of Both Worlds [03:40]

• Should GBS have control over Tech Decisions? [04:55]

• Experience with RPA [09:51]

• Budgets for Transformation [12:41]

• Committing to Business Results [16:28]

✒ Quotes

“I absolutely do not think they(GBS) should have control over those tech decisions, that absolutely should sit within the realm of the IT organization and the CIO.” 

-  John Hobson, CIO, Europe at Kellogg Company

“This(GBS) is not a fairy tale perception, this is actually a reality. Global Business Services in which the industry is living for the last 30 plus years”

-   Ajay Wadhwa, Head - Global Business Services at Indorama Ventures PCL
 

🎤 Episode Resources

● John Hobson on LinkedIn

● Ajay Wadhwa on LinkedIn

● The GBS Masterminds Podcast

💌 If you enjoyed this episode, then please either:

● Subscribe, rate, and review on Apple Podcasts

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● Check out The GBS Masterminds Podcast

🎧 Check out our 3 most downloaded episodes: 

• 2 Ways How AI Can Save 50% of Associates' Time

• RPA is similar to training humans, then why spend on RPA

• Why your organization may be at a disadvantage without GBS?

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