“I criticize GBSs about knowing the content, but not enough business context”

Wondering how to align IT and GBS, spark innovation, and bring real value to your organization? 🤔

Dive into our latest podcast episode featuring CIO Rogério Peres from JBS USA and GBS leader Sumit Mitra from Tesco as they share their top strategies and experiences on how to make IT-GBS collaboration not just work, but thrive!

💡 Themes explored include from a CIO vs GBS leaders’ perspective includes:

• Debunking myths about the "Office of the Fairytale” [01:43]

• Are CIOs the Office of the No? [03:23]

• Who should have control over tech decisions? [04:43]

• Leveraging Robotic Process Automation for efficiency [07:58]

• Managing budgets during major projects like SAP upgrades [12:22]

• Setting realistic expectations in technology projects [17:05]

• Things that need to be done differently [20:02]

✒ Quotes

“I've seen too many technology, large scale technology deployment has failed miserably, because we haven't aligned the process or haven't understood the whole end to end process. And understanding that end-to-end process is really important.” 

-  Sumit Mitra, Chief Executive Officer, Tesco Business Solutions, Tesco

“When you talk about really payback, it is a 100% on the business side. They have to help us, they have to understand what's the investment we're going to make is their capital, not our capital.”

-  Rogério Peres, CIO, JBS USA

🎙 Episode resources

• The GBS Masterminds Podcast

• Rogério Peres on LinkedIn

• Sumit Mitra on LinkedIn

• Sashi Narahari on LinkedIn
  

💌 If you enjoyed this episode, then please either:

• Check out The GBS Masterminds Podcast

• Subscribe, rate, & review on Apple Podcasts

• Follow on Spotify
  

💌 Check out our 3 recent podcast episodes: 

• The GBS & IT Synergy - From Silos to Solutions!

• “I criticize GBSs about knowing the content, but not enough business context”

• Leapfrogging to Outcomes: Skipping SLAs to Jump Maturity Curves