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The GBS Masterminds Podcast
Beyond cost-cutting: How P&G transformed GBS into a growth engine
0:00
-16:30

Beyond cost-cutting: How P&G transformed GBS into a growth engine

Is your shared services model truly maximizing value, or is it stuck in a cost-cutting cycle?

Join Andy Walter, CEO at AJW Advisory and former SVP of IT & Shared Services at P&G, as he shares key strategies for transforming GBS into a growth-driving engine. Learn how to leverage disruptive SaaS solutions, build a network of innovative partners, and embrace AI-driven automation for long-term success.

💡 Here's a broad overview of what we’ll be covering today:

  • Outsourcing with strategic partners drives value and agility [02:12]

  • The four critical pillars to successful lift and shift [04:19]

  • RPA’s limitations and why AI-driven automation is the future [07:18]

  • Transforming GBS from cost-cutting to a revenue-driving force [09:16]

  • How modern SaaS platforms enable ERP transformation agility [11:33]

  • Building a network of disruptive innovators early [13:45]

  • Insights from Andy’s book on personal brand and innovation [14:30]

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✒ Quote by

“You've got to deliver savings. The reason most companies are doing GBS is to deliver real savings to the bottom line. But you also needed this GBS leader because you got to drive savings to reinvest back into new capabilities.”

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