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The GBS Masterminds Podcast
Maximizing GBS - Tech Impact: The VRO Connection
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Maximizing GBS - Tech Impact: The VRO Connection

How would you commit to business results in 2024?

In today’s podcast, Ash Mehra, Chief Data and Information Officer at Constellation Brands & Serge De Vos, Global Head of Business Services at The Kraft Heinz Company, dive into the critical role of the Value Realization Office (VRO) in tech implementation. They discuss fostering accountability and strategies to inspire teams to deliver promised benefits!

💡 Hear from CIOs versus GBS leaders:

  • Are CIOs the Office of the “No”? [02:17]

  • GBS, the Office of the Fairytale? [03:26]

  • Who should wield tech decision-making power? [05:09]

  • Experience with RPA [07:30]

  • Budgets for IT and transformation [10:13]

  • Committing to business results [12:46]

  • Things that need to be done differently [16:32]

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✒ Quotes

“We shouldn't be educators we should be proposers, and we should be inspirers” 

-  Ash Mehra, Chief Data & Information Officer, Constellation Brands

“There's no free lunch, you're gonna deliver X million dollar savings, great. Your budget is X million dollars less next year.”

-  Serge De Vos, Global Head of Business Services, The Kraft Heinz Company

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